Privacy policy

Privacy Policy for Eldra Trade S.L.

Last Updated: 5 of October 2023

Eldra Trade S.L. (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details and billing information.
  • Account Information: Usernames, passwords, and other credentials.
  • Usage Data: Information about your interactions with our website and services, such as IP addresses, browser type, and device information.
  • Communication Data: Information you provide when you contact us, participate in surveys, or subscribe to newsletters.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and improve our services.
  • To process transactions and payments.
  • To respond to your inquiries and provide customer support.
  • To send you important updates, newsletters, and promotional materials.
  • To analyze and monitor website usage and performance.
  • To comply with legal obligations.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our business and providing services.
  • Legal Compliance: We may disclose information when required by law or in response to legal requests, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • Consent: We will obtain your consent before sharing your information with third parties for marketing or advertising purposes.

4. Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of information you transmit to us.

5. Your Privacy Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Withdraw your consent for marketing communications.
  • Request the deletion of your personal information, subject to legal requirements.
  • Opt-out of cookies and tracking technologies, where applicable.

6. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

eldra@eldratrade.com